Please Help ..... If you know anything about computers

[insidethe8thpol]

Thanks!

Just sent another

[wayne1218]

We just got through the whole Spyware Doctor and it said we had 158 issues, some of which were upper level. It went through a bunch of familiar things like Trojan and such and says it removed them all. The screen is still blue with the same message but i'm restrarting the computer right now ............


After restarting, the same blue screen came up with the same message saying "Warning: A Spyware threat has been detected and the same page is there. It seems to have cleaned the computer up pretty well ... except for that same issue/page/2008 PC Spyware add.

Anything else after that possibly???

[insidethe8thpol]

Try running this

http://www.avast.com/eng/down_cleaner.html

[Lsufan]

Wayne, did you use the "full" version of Spyware Doctor with all of the definition current updates?

[wayne1218]

The computer was flying while we were doing stuff but since the restart, it is now slower than death. What happened? It seemed to clean things up and it was running fast. Now, not so much at all. Help???

[KazDog]

We just got through the whole Spyware Doctor and it said we had 158 issues, some of which were upper level. It went through a bunch of familiar things like Trojan and such and says it removed them all. The screen is still blue with the same message but i'm restrarting the computer right now ............


After restarting, the same blue screen came up with the same message saying "Warning: A Spyware threat has been detected and the same page is there. It seems to have cleaned the computer up pretty well ... except for that same issue/page/2008 PC Spyware add.

Anything else after that possibly???

I have a Mac. What are these viruses you speak of???

KAZ

[wayne1218]

Wayne, did you use the "full" version of Spyware Doctor with all of the current updates?

She did the updates before running it but she isn't positive if it was called the "Full" version. Should she run it again?

[Lsufan]

She did the updates before running it but she isn't positive if it was called the "Full" version. Should she run it again?

Register the product, get the current updates, then run the program.

[ham]

Wayne did you try system restore back to a time when the computer was running good...I did and that pop up isnt coming on now..maybe that might work

[wayne1218]

Wayne did you try system restore back to a time when the computer was running good...I did and that pop up isnt coming on now..maybe that might work

That is what we used to do and it always worked. It wouldn't accept a system restore this time. We tried 3 different times.

[wayne1218]

Register the product, get the current updates, then run the program.

She is pretty sure that is what she did but she is going to try it again. Thanks!

[libertypl]

Had the exact same thing happen about 2 yrs. ago.Try turning off the system restore then run the program. I used Spyware Doctor and that worked for me. Been fine since. Good luck buddy.

[wayne1218]

OK ... It seems to be gone. We have done a couple of scans at SpyDoctor. We did the inteliguard scan? ... too. It found 3 more trojan viruses. Now we are doing the full scan again but it seems to be finding nothing new and that damn blue screen and page seem to be gone. The computer seems to be running slower right now though. Not sure why.

Does that SpyDoctor work like Norton? Does it look for and block incoming crap? I ask this because if it does, should i delete Norton or leave them both on there? I wasn't sure if maybe that was why my computer was running slower. Thanks a ton guys. Progress seems to be made.

[kbsooner21]

Is your computer up to date on all the RAM capacity? You may need to add RAM if it continues to run slow.

[wayne1218]

Is your computer up to date on all the RAM capacity? You may need to add RAM if it continues to run slow.

I have no idea kb. lol


I'm not good with the internal parts of a computer. Is that memory? lol

The wife is on vacation too and she has been working on it all day.