Question for Cell Phone Experts

[savage1]

She is not wrong Saavy ,,, maybe Sprint is different.. i have been in the business over 20 years and the 30 day period is always from the time you buy the first phone and you only get one exchange....

Well for me she was wrong-I went from from a Katana to a LG Rumor to the Instinct to the HTC Touch within 30 days, and I was told I could change to the Blackberry (the last time I could change)-all were within the 30 day time period;maybe that is the one and only redeeming thing which can be said about Sprint.
ps I kept the HTC Touch, and am now very satisfied with it and the plan.

[BettorsChat]

Well for me she was wrong-I went from from a Katana to a LG Rumor to the Instinct to the HTC Touch within 30 days, and I was told I could change to the Blackberry (the last time I could change)-all were within the 30 day time period;maybe that is the one and only redeeming thing which can be said about Sprint.
ps I kept the HTC Touch, and am n ow very satisfied with ith and the plan.

[Spark]

Well for me she was wrong-I went from from a Katana to a LG Rumor to the Instinct to the HTC Touch within 30 days, and I was told I could change to the Blackberry (the last time I could change)-all were within the 30 day time period;maybe that is the one and only redeeming thing which can be said about Sprint.
ps I kept the HTC Touch, and am now very satisfied with it and the plan.

here read it yourself ... one exchange within the guarantee



again, Meg was not incorrect ... your salesperson or the store itself that you are dealing with is wrong with the policy ...



http://www.sprintpcs.com/pages/retur...vanity:returns

[BettorsChat]

here read it yourself ... one exchange within the guarantee



again, Meg was not incorrect ... your salesperson or the store itself that you are dealing with is wrong with the policy ...



http://www.sprintpcs.com/pages/retur...vanity:returns

Sprint sucks anyway. Eventually someone will probably buy them out as they keep losing subscribers.

[savage1]

Sprint sucks anyway. Eventually someone will probably buy them out as they keep losing subscribers.

I agree;they do suck as far as most things go, but they allowed me to change phones three times with an offer for a fourth within 30 days-I will give them that.

[savage1]

here read it yourself ... one exchange within the guarantee



again, Meg was not incorrect ... your salesperson or the store itself that you are dealing with is wrong with the policy ...



http://www.sprintpcs.com/pages/retur...vanity:returns

In all fairness then I thinked they waved the rule in my case because when I swapped the LG Rumor for the Instinct, they initially gave me wrong information about the price plans.
Therefore, when I complained that I would never have taken the Instinct had I known that I would have to accept 1500 minutes and pay a lot more for other features which I didn't want(which they incorrectly informed me about BEFORE I took the Instinct), they allowed me to switch again to a different phone(The Touch).
The offer to swap the Touch for another phone was given to me by a store employee(I didn't swap it).
The bottom line is that Meg was probably right generally speaking but in my case there were extenuating circumstances.
ps extenuating is too strong a word, but you know what I mean.

[savage1]

After being totally frustrated enough with the HTC Touch Phone because of its extreme slowness and sometimes even inability to access all of the posts at this site and others without jumping around and using all of the batter life), I finally smartened up and bought an IPhone3G.
Until my brother(who already has one) showed me that capabilites of this phone and how fast for example it can access all of the sites and posts I need to rapidly and without using hardly any battery, I simply assumed that my crappy HTC Touch Phone was the state-of-the-art, and that it was unrealistic to assume that a pda phone could duplicate a personal computer.
How wrong I was!
All I can say is that if any of you guys are not satisified with your present phone, try the Iphone 3G-you won't be disappointed.
In my case and using one of my favorites analogies, it is akin to stepping up from a left over Whopper at Burger King to the finest filet served in the finest restaurant.
ps Believe it me it has features which just a couple of years ago would have been considered unimaginable on a device so small.