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Sunday Suicide 10 Star Crippler

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  • #16
    That's cool. I didn't if you've tried that or not. I'm not sure what the problem is but when I used them I never had any problems, unless things have changed?? I know they will respect your claim and do what is right, weather it be refund or whatever (I hope). Mick.

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    • #17
      WE DO WIN OUR NBA GAME OF THE YEAR WITH A ROAD DOG WINNER!!!


      Hazzsupport, we never e-mail our plays, we send out a password and you log into our site
      we had many people purchase our play yesterday and you are the only one that had a problem
      when i answered our e-mails at around 1 pm eastern time, i saw that you sent us 3 e-mails, and i replied back to your e-mail saying what your password was and i also indicated that the BIG PLAY WAS TORONTO


      I was away from the computer all day as unfortunatley was at the hospital with a sick daughter

      sorry you were the only one that had problems
      please e-mail me so we can resolve this issue
      Gianni

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      • #18
        Hazsupport, we really do have good customer service you can ask any of our clients, i was forced to the hospital, what did you want me to do

        BigMike, why say our play would lose and then you ask a client for it

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        • #19
          Hazsupport , i sent you an e-mail

          we can refund you, give you 2 free weeks

          trust me, i dont card about no $20, our clients are more valuable

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          • #20
            eastcoast

            Never received any e-mail if i had then there wouldn't of been any reason to make a big fuss. Anyway, water under the bridge @ this point. Will be out of town the next three days and will try contacting u when i return. Why don't u have a costumer service numer @ website? thanks hc

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            • #21
              ok contact me when you get back

              i remember 3 months ago we had a similar problem with a client that had an aol account - they never received our e-mails

              maybe you can shoot us an e-mail with an email address other than aol


              WHATEVER YOU WANT FOR THIS INCONVENIENCE I WILL GRANT
              Last edited by East Coast; 03-22-2004, 06:41 PM.

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              • #22
                btw - did you get my e-mail of today?

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                • #23
                  If he's using AOL he needs to fix his mail filtering as AOL uses that which filters out all kinds of stuff you should be getting. I know as I had it happen to me.

                  Do a CTRL K then put in Mail Controls

                  Look at the right side and see if there's a box checked

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                  • #24
                    thanks Monte, not the first time we have problems with aol accounts

                    we will gladly refund him, or give him as much of our service as he wants

                    i felt bad all day about this!!

                    thanks

                    Gianni

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