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  • Please Help ..... If you know anything about computers

    Yesterday morning my computer background went all Blue. It said ...

    "Warning: Spyware threats has been detected on your PC. Your computer has several fatal errors due to Spyware activity. We strongly recommend you download antispyware software to fix the problem"

    A icon on the bottom right of the toolbar near the clock keeps coming up too saying "to fix the problem download here and do a FULL System check". I click on it and the web page copied and pasted below comes up. I think it is the virus/problem and we have tried everything to get rid of it. I have Norton and we have run several scans with no luck. It says to turn the antispyware on at Norton because it is off and i'm getting a ton of pop ups. It won't let me turn the spyware protector on though. Someone told us Norton sucked and to try Spybot. We ran that and it found a ton of issues. It even said the page below was causing all the problems trying to get you to buy the software. Itr said it is the thing shutting down my spyware protection and everything else. The problem is, Spybot didn't get rid of it either.


    My wife has been trying to find the problem everywhere in the computer with zero luck. She spent 8 hours on it yesterday running various scans and restarts ... with no luck. All pools and everything are on this main computer and we stand to lose a ton of valuable info. She tried to set the computer back 1 week and lose the issue as she has before and it wouldn't even let her do that.

    Any help? Please??














    PC Protection Center 2008


    PC Protection Center effectively remove spyware, adware, trojans, keyloggers, home page hijackers and malware threats. PC Protection Center is easy-to-use, requires minimal PC resources, and performs ultra fast scans.

    Protect your computer with powerful real-time protection shields and advanced system scanning. Perform in-depth scans of your computer's hard drives, memory, registry and cookies to seek out and remove all known spyware threats.


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    IS MY PC INFECTED?
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  • #2
    contact Norton and they will tell you how to get rid of it

    Comment


    • #3
      take it to best buy and let them clear it up
      rjeremy for my accounts manager/i love how he keeps numbers

      Comment


      • #4
        there waqs a place on the net where the geeks get together with great info to clean up computers i will see if i can find it
        rjeremy for my accounts manager/i love how he keeps numbers

        Comment


        • #5
          Wayne:

          Go to download.com and get these three programs.

          AVG 8 free edition
          Adaware 2008
          Spybot search and destroy.

          Install and run all of these in the order above.

          Should get rid of the problem.

          Make sure you update to the newest definitions.

          Joe
          BadgerJoe
          Life's a gamble, hold out for nickle juice!

          Comment


          • #6
            Originally posted by BadgerJoe View Post
            Wayne:

            Go to download.com and get these three programs.

            AVG 8 free edition
            Adaware 2008
            Spybot search and destroy.

            Install and run all of these in the order above.

            Should get rid of the problem.

            Make sure you update to the newest definitions.

            Joe
            We did and we got the Spybot Search and destroy. The problem is, it found the problem but it isn't getting rid of it. We thought we had it BUT .....

            Comment


            • #7
              FOR SOME REASON MY COMPUTER MAKES A RINGING SOUND LIKE I AM ON DIAL UP TRYING TO LOG IN LIKE EVERY 30 MINUTES EVEN WHEN I AM NOT ONLINE
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              Comment


              • #8
                trying to help

                My computer had a similar problem. I finally had to take it to a computer pro.It seemed to be a virus that a company sent trying to get you to buy their software to get rid of it.It also hid itself in a windows folder or file so it was really hard to find.I had a problem with it about a month later and had to eventually back up everything and reformat.Also installed ESET virus and firewall,runs alot better.Do not click the boxes that say download this your computer has viruses and spyware!! GOOD LUCK!!!
                "There's a sleepy little town south of the border,you go there once you'll be there twice." Cabo Wabo Van Halen

                Comment


                • #9
                  Originally posted by tech fan View Post
                  FOR SOME REASON MY COMPUTER MAKES A RINGING SOUND LIKE I AM ON DIAL UP TRYING TO LOG IN LIKE EVERY 30 MINUTES EVEN WHEN I AM NOT ONLINE
                  thats because u have as many kids as me...........and the computer cant take it anymore
                  rjeremy for my accounts manager/i love how he keeps numbers

                  Comment


                  • #10
                    I use Norton antivirus. Never had a problem. It takes care of adware, spyware and viruses. You can buy it online and renew it every year. It constantly updates your computer the whole year. Go here. http://www.symantec.com/index.jsp

                    Comment


                    • #11
                      Wayne, my guess is you'll have to reformat your hard drive...ie reinstall your operating system and start over.

                      Comment


                      • #12
                        Originally posted by moondog22 View Post
                        contact Norton and they will tell you how to get rid of it
                        DO NOT contact Norton

                        Start by downloading Combofix to your desktop then run program

                        http://download.bleepingcomputer.com/sUBs/ComboFix.exe

                        Comment


                        • #13
                          Originally posted by longnex View Post
                          I use Norton antivirus. Never had a problem. It takes care of adware, spyware and viruses. You can buy it online and renew it every year. It constantly updates your computer the whole year. Go here. http://www.symantec.com/index.jsp

                          This is what we have nex. We just renewed it about 2 months ago. The problem is, this thing shuts down your Norton Spyware protector and your firewall. Norton is not taking care of it like it usually does.

                          Comment


                          • #14
                            Originally posted by garth View Post
                            Wayne, my guess is you'll have to reformat your hard drive...ie reinstall your operating system and start over.

                            We were thinking about that but i'm not sure what i'll lose or if i'll be able to save anything 1st. It was truly a last resort ....

                            Comment


                            • #15
                              Originally posted by frankb03 View Post
                              DO NOT contact Norton

                              Start by downloading Combofix to your desktop then run program

                              http://download.bleepingcomputer.com/sUBs/ComboFix.exe

                              Good thing you said that. I was about to contact Norton. Thanks.

                              Comment

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