I know that this book advertises on this site and that had allot to do with me choosing this sports book that and of course the up front bonus you receive with this book. Why this book does not deserve to be advertising on this site
This is a London Based book that closes up shop around 2pm E.S.T. what this means to a player is that there are no phone bets after 2PM most North American betting action is after that time so unless you are close to a computer you get no action if they have a server problem your up a creek They will not take a hand ticket after they close. It also means if you have a problem and I assure you that you will when you call the customer service line you will find that they are helpless they cant do anything. What you will get is a "you need to call London tomorrow we are of course sorry. I played with this book for 5 days during this time I was shut out of one half time line due to you guessed it a computer problem the line never came up and this was on a major bowl game. I called the customer service line and explained that I wanted a $700 play and gave them the side and begged them to record this bet they couldn't. The play was a winner the manager who I spoke with the next day was very sorry she replied with this letter>>>
Dear Mr Salamone
We are writing to you regarding your query on 1/2 time lines yesterday evening. This was due to a technical problem which has since been rectified. We apologise for any inconvenience caused to you in this matter, by way of an apology I have credited your betting account with a $20 free bet
If you have any further queries, please do not hesitate to contact us quoting your six digit ID number
Kind Regards
Barbara Benfield
Customer Service Manager
Gee you just cost me $700 and you are giving me a $20 bet WOW YOU GUYS ARE GREAT!
Ok lets go to the next bowl game I loaded up on the 1st half and nailed the bet so I log on to place my second half play but my bet was not settled there were no funds available. Once again I'm on the phone with the customer service guys giving them my play and begging them to do a hand ticket this was a $900 play once again they said sorry old chap we cant help you. To make a long story short I was shut out and of course it was a winner. I insisted they log the play in my account so that London could see how much money they were costing me. The next day I spoke with London and they explained that they try to settle bets in a timely manner but that they dont always get the 1st half bets settled in time to play the second half. There's more but I'm tired of blasting this book tonight. If you play with this book find out if what I am saying is true and then run like hell. If you dont have an account with these guys dont let the bonus trick you It is not worth it. Your money is better spent at a caribbean based book or with my neighbor Joe. And bettors chat please take this book off of your recommended list. I trusted your list and got burned.
This is a London Based book that closes up shop around 2pm E.S.T. what this means to a player is that there are no phone bets after 2PM most North American betting action is after that time so unless you are close to a computer you get no action if they have a server problem your up a creek They will not take a hand ticket after they close. It also means if you have a problem and I assure you that you will when you call the customer service line you will find that they are helpless they cant do anything. What you will get is a "you need to call London tomorrow we are of course sorry. I played with this book for 5 days during this time I was shut out of one half time line due to you guessed it a computer problem the line never came up and this was on a major bowl game. I called the customer service line and explained that I wanted a $700 play and gave them the side and begged them to record this bet they couldn't. The play was a winner the manager who I spoke with the next day was very sorry she replied with this letter>>>
Dear Mr Salamone
We are writing to you regarding your query on 1/2 time lines yesterday evening. This was due to a technical problem which has since been rectified. We apologise for any inconvenience caused to you in this matter, by way of an apology I have credited your betting account with a $20 free bet
If you have any further queries, please do not hesitate to contact us quoting your six digit ID number
Kind Regards
Barbara Benfield
Customer Service Manager
Gee you just cost me $700 and you are giving me a $20 bet WOW YOU GUYS ARE GREAT!
Ok lets go to the next bowl game I loaded up on the 1st half and nailed the bet so I log on to place my second half play but my bet was not settled there were no funds available. Once again I'm on the phone with the customer service guys giving them my play and begging them to do a hand ticket this was a $900 play once again they said sorry old chap we cant help you. To make a long story short I was shut out and of course it was a winner. I insisted they log the play in my account so that London could see how much money they were costing me. The next day I spoke with London and they explained that they try to settle bets in a timely manner but that they dont always get the 1st half bets settled in time to play the second half. There's more but I'm tired of blasting this book tonight. If you play with this book find out if what I am saying is true and then run like hell. If you dont have an account with these guys dont let the bonus trick you It is not worth it. Your money is better spent at a caribbean based book or with my neighbor Joe. And bettors chat please take this book off of your recommended list. I trusted your list and got burned.
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