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I would like to know what your sportsbook would do and/or what your own opinion is on this.
This just happened to me at Bookmaker:
I had a small $63 free play remaining for money deposited a while back.
I decided to wager all of it on the OVER in Red Sox game tonight(I also wagered some of my own regular money on this).
Now the original wager was based on Beckett vs. Burnett.
I learned later that Burnett has been replaced by Mosely meaning both bets are canceled.
Wanting to know what happens to my $63 for the free bet, I called Bookmaker CR and was told that my $63 is gone and that I no longer have a free bet.
I asked why and was told that the pitching change was beyond their control and that a free bet means it is a free bet only for that game no matter if there is a pitching change, rainout, etc.-in short if something like above happens, you are out of luck.
I bitched about it and asked to see it in the rules and/or to speak to a supervisor.
The guy then said he would tranfer me to the wagering department to see if they would overturn it.
Anyways, over there I got a better explanation-the man told me the system couldn't make a change because of the way it was set up, but that he understood my point and would make an exception and restore my $63, which he did.
I checked the rules afterwards and did NOT see anything about a free bet being canceled for my particular circumstances.
Obviously I would think that the chances of first making a free bet and then having a pitching change must be pretty rare anyways-its not something that happens that often.
Anyways,I would like to know what your sportsbook would do under my circumstances and/or what is your own opinion here-did something like this ever happen to any of you and what was the final outcome?
For me it is a no brainer-a free bet is a free bet and one must be at least given the opportunity to win or lose-simply canceling the bet imo is not an option.
All opinions are welcome.
This just happened to me at Bookmaker:
I had a small $63 free play remaining for money deposited a while back.
I decided to wager all of it on the OVER in Red Sox game tonight(I also wagered some of my own regular money on this).
Now the original wager was based on Beckett vs. Burnett.
I learned later that Burnett has been replaced by Mosely meaning both bets are canceled.
Wanting to know what happens to my $63 for the free bet, I called Bookmaker CR and was told that my $63 is gone and that I no longer have a free bet.
I asked why and was told that the pitching change was beyond their control and that a free bet means it is a free bet only for that game no matter if there is a pitching change, rainout, etc.-in short if something like above happens, you are out of luck.
I bitched about it and asked to see it in the rules and/or to speak to a supervisor.
The guy then said he would tranfer me to the wagering department to see if they would overturn it.
Anyways, over there I got a better explanation-the man told me the system couldn't make a change because of the way it was set up, but that he understood my point and would make an exception and restore my $63, which he did.
I checked the rules afterwards and did NOT see anything about a free bet being canceled for my particular circumstances.
Obviously I would think that the chances of first making a free bet and then having a pitching change must be pretty rare anyways-its not something that happens that often.
Anyways,I would like to know what your sportsbook would do under my circumstances and/or what is your own opinion here-did something like this ever happen to any of you and what was the final outcome?
For me it is a no brainer-a free bet is a free bet and one must be at least given the opportunity to win or lose-simply canceling the bet imo is not an option.
All opinions are welcome.
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