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I SENT AN E-MAIL TO THE GREEK COMPLAINING ABOUT THE CASINO, SPECIFICALLY BLACKJACK. THIS THING WAS 100 % RIGGED !!! HERE IS THE INITIAL EMAIL I SENT:> > I have deposited and lost over $ 10, 000. over the last two months,
maybe
> > more. I have lost all of this amount and more at your blackjack casino.
If
> > you check my wagers I am either even or up using the sportsbook, only to
> > loose it back at blackjack. I have played blackjack for 25 years. I am
not
> > a newbie or an inexperience player by any means. I believe the casino,
> > especially the blackjack casino if fixed and rigged. The following is a
> > post I posted at a large online gambing comutity called ###. It is a
> > thread about people getting burned at blackjack at the Greek. It has 135
> > replies and 4,390 views. This was my post:
> >
> > The online casonos ARE rigged!!! I'm embarrassed to say I have lost
close
> > to $ 10,000 this last month at blackjack at The GREEK. If you have a low
> > balance - say $200 they will screw you and bleed you out so you can
> > re-deposit. I've also noticed many patterns. The cards are fixed
sometimes
> > so that there is no way they can lose. For example if you have a 13 and
> > you take a hit they give you large caard to bust you--and if you stay on
> > the 13 their underneath(hidden) card is low so they dont bust. Also if
> > they see you keep transfering money continuesly they will bleed you dry.
I
> > have seen immposible streaks and cards that I have never seen in my
life.
> > I've
> > played blackjack for 20 yrs and been to Vegas over 20 times, and I've
> > never seen shit like I saw online. Once you loose a significant
amount--in
> > my case 1500-3000 they give you a mini run to get some of your money
> > back--maybe half--if you dont take it and stop it will be gone again
> > withing the hour.
> >
> >
> > I have another $10,000 ready to deposit but will look for another
> > sportsboook such as BETCRIS, or 5DIMES. Is there anything that you would
> > be willing to do to change my mind? I know i am a small fish in a small
> > pond, and you probab;ly dont care if ypu loose on customer. However I
> > would like to see that I am wrong and see you do something to reconsider
> > re-depositing my money into your sportsbook.
THIS WAS THEIR RESPONSE:
Thank you for contacting The Greek Casino.
We strive to answer your queries fully, professionally and as quickly as
possible. There are occasions, depending on the nature and complexity of
your inquiry additional time may be needed to gather all relevant
information.
First of all, The Greek Sports Book does extensive research and auditing
on any software that is provided to our customers. The Greek Casino is
run on a platform provided by DGS, and is used extensively throughout the
industry by hundreds of sites. We continually audit the software, and
track the win percentages on each of the casino games offered to our
clients. Since the beginning of 2007, our overall win percentage for
blackjack is only 1.3%, which is well in line with industry standards.
An online casino is different from a land based casino in that players can
play up 5-6 blackjack hands a minutes as opposed to 1-2 hands per minute in
a real casino. This can have a large effect on your bankroll in the event
you go through a losing streak. Obviously this works both ways. You can
win money much faster in an online casino if you go on a winning streak.
As a courtesy, we looked at a sample of your hand history. We are aware
that while playing Blackjack, the dealer usually stands on 17 but you may
stand if you are satisfied with your hand. There are a few of your hands
where you got busted when you hit on 15 or 16.
0.338993055555556 Player Hand 26J♥ 6♦ K♦Hit, BustDealer Hand177♥
T♥ 15 -15
0.221550925925926 Player Hand 23Q♠5♥ 8♠Hit, BustDealer Hand199♣
K♦ 5 -5
We have also analyzed your last 2000 hands and it is showing that you have
won 42% of your hands; the dealer has won 48% and 8% of the hands result in
a push. Since the beginning of your play in The Greek Casino your win/loss
is 98.1%. The house holding 1.9%
The casino is an extension of the Sports book and we do not offer separate
bonuses in the casino from the Sports book. Any bonus offered in the Sports
book applies to the casino.
This is also at the discretion of the Manager for the Sports book.
On a side note, I really want to stress that we only offer the casino to
our customers for entertainment purposes only. As you know, all casino
games favor the house, thus the inevitable situation is that the player
will always lose if he or she plays enough hands. Most of the time
players go through streaks where they have winning or losing streaks. In
the end, as we confirm on a daily basis, the percentage the house holds is
in line with where it is supposed to be, thus proving to us and the
customers we offer a fair game. You should always treat time played in
the casino as entertainment only, and the money used money that you can
afford to lose. If you feel that the urge to play these games overcomes
your will power to play responsibly, please let us know. We offer a
self-exclusion program where we can block your account from the casino,
and a waiting period of 14 days if you would like it turned back on.
Again, we appreciate your business, and look forward to providing you a
great gaming experience with our offerings well into the future.
Thanks for choosing The Greek Casino
This was my response after recieving that above email:
No this is all incorrect!!!!!!!! If i have won 42 % of my hands then how have I lost over $10,000 dollars in the casino in less than two months!!! Please check and tell me exactly what I have lost in the casino. Excuse my language but this is utter bullshit!!!!. It looks like I will have to take my money and buisness elsewhere. If something is not done about this I will reportg this to the proper watchdog groups!!! I will also post my experience in aall the gambling related internet forums including Gamblers ****, the ##, Betters chat, ans so on. Your banners and advertisements are all posted in there and I will write daily posts about this casino thievery!!!! The house is not holding a 1.9 % advantage with me!!! Its a 90 % advantage in your favor!!!!! Please look at last nights plays from January 22 from 3:20 am - 7:30 am. I guareentee that you will find that I lost about 80 % of my hands. This is rediculous !!! A week and a half ago I lost $3500 in one night. Last night I lost $1700 !!!!!!! Something has to be done on your end. At the very least I expect to be refunded 5-10 % of my total loses at the blackjack table!!! Please respond promptly!!!
AND THIS WAS THEIR RESPONSE TODAY WITH $775 IN MY ACCT!!!! :
We appreciate your business both at The Greek Sportsbook and in The Greek
Casino.
The figures given to you by our support team is correct . The house has held
1.9% of your over all winnings in the casino.
Being an avid casino player as you so mentioned, you are aware that players
go through winning and losing streaks. It does seem therefore that you have
been experiencing a losing streak in this last month.
Based on that, I have reviewed your casino plays for the current month and
has taken the decision to refund you 10% of your losses for this month
which is $767.00
Please bear in mind that this is a one time comp only as we do not offer any
bonus or comp in the casino.
If you believe that the casino has treated you unfairly, it will be our
pleasure to disallow you from playing in The Greek Casino rather than have
you bad mouthing the casino as being rigged.
I WAS DEFINATELY SUPRISED , BUT I BELIEVE MY COMPLAINT WAS WARRENTED. THERE WERE OCCASIONS WHERE I WOULD LOSE 45 OF 50 HANDS IN A ROW, OR 25 STRAIGHT HANDS!!! I THINK THEY SAW THAT I WAS A FOOL AND KEPT REDEPOSITING INTO THE CASINO LIKE A JACKASS. AND THE TOOK ADVANTAGE. OVERALL I AM HAPPY THE GAVE ME SOME MONEY BACK, BUT AT THE SAME TIME I AM SUPRISED THAT THEY DID!!
maybe
> > more. I have lost all of this amount and more at your blackjack casino.
If
> > you check my wagers I am either even or up using the sportsbook, only to
> > loose it back at blackjack. I have played blackjack for 25 years. I am
not
> > a newbie or an inexperience player by any means. I believe the casino,
> > especially the blackjack casino if fixed and rigged. The following is a
> > post I posted at a large online gambing comutity called ###. It is a
> > thread about people getting burned at blackjack at the Greek. It has 135
> > replies and 4,390 views. This was my post:
> >
> > The online casonos ARE rigged!!! I'm embarrassed to say I have lost
close
> > to $ 10,000 this last month at blackjack at The GREEK. If you have a low
> > balance - say $200 they will screw you and bleed you out so you can
> > re-deposit. I've also noticed many patterns. The cards are fixed
sometimes
> > so that there is no way they can lose. For example if you have a 13 and
> > you take a hit they give you large caard to bust you--and if you stay on
> > the 13 their underneath(hidden) card is low so they dont bust. Also if
> > they see you keep transfering money continuesly they will bleed you dry.
I
> > have seen immposible streaks and cards that I have never seen in my
life.
> > I've
> > played blackjack for 20 yrs and been to Vegas over 20 times, and I've
> > never seen shit like I saw online. Once you loose a significant
amount--in
> > my case 1500-3000 they give you a mini run to get some of your money
> > back--maybe half--if you dont take it and stop it will be gone again
> > withing the hour.
> >
> >
> > I have another $10,000 ready to deposit but will look for another
> > sportsboook such as BETCRIS, or 5DIMES. Is there anything that you would
> > be willing to do to change my mind? I know i am a small fish in a small
> > pond, and you probab;ly dont care if ypu loose on customer. However I
> > would like to see that I am wrong and see you do something to reconsider
> > re-depositing my money into your sportsbook.
THIS WAS THEIR RESPONSE:
Thank you for contacting The Greek Casino.
We strive to answer your queries fully, professionally and as quickly as
possible. There are occasions, depending on the nature and complexity of
your inquiry additional time may be needed to gather all relevant
information.
First of all, The Greek Sports Book does extensive research and auditing
on any software that is provided to our customers. The Greek Casino is
run on a platform provided by DGS, and is used extensively throughout the
industry by hundreds of sites. We continually audit the software, and
track the win percentages on each of the casino games offered to our
clients. Since the beginning of 2007, our overall win percentage for
blackjack is only 1.3%, which is well in line with industry standards.
An online casino is different from a land based casino in that players can
play up 5-6 blackjack hands a minutes as opposed to 1-2 hands per minute in
a real casino. This can have a large effect on your bankroll in the event
you go through a losing streak. Obviously this works both ways. You can
win money much faster in an online casino if you go on a winning streak.
As a courtesy, we looked at a sample of your hand history. We are aware
that while playing Blackjack, the dealer usually stands on 17 but you may
stand if you are satisfied with your hand. There are a few of your hands
where you got busted when you hit on 15 or 16.
0.338993055555556 Player Hand 26J♥ 6♦ K♦Hit, BustDealer Hand177♥
T♥ 15 -15
0.221550925925926 Player Hand 23Q♠5♥ 8♠Hit, BustDealer Hand199♣
K♦ 5 -5
We have also analyzed your last 2000 hands and it is showing that you have
won 42% of your hands; the dealer has won 48% and 8% of the hands result in
a push. Since the beginning of your play in The Greek Casino your win/loss
is 98.1%. The house holding 1.9%
The casino is an extension of the Sports book and we do not offer separate
bonuses in the casino from the Sports book. Any bonus offered in the Sports
book applies to the casino.
This is also at the discretion of the Manager for the Sports book.
On a side note, I really want to stress that we only offer the casino to
our customers for entertainment purposes only. As you know, all casino
games favor the house, thus the inevitable situation is that the player
will always lose if he or she plays enough hands. Most of the time
players go through streaks where they have winning or losing streaks. In
the end, as we confirm on a daily basis, the percentage the house holds is
in line with where it is supposed to be, thus proving to us and the
customers we offer a fair game. You should always treat time played in
the casino as entertainment only, and the money used money that you can
afford to lose. If you feel that the urge to play these games overcomes
your will power to play responsibly, please let us know. We offer a
self-exclusion program where we can block your account from the casino,
and a waiting period of 14 days if you would like it turned back on.
Again, we appreciate your business, and look forward to providing you a
great gaming experience with our offerings well into the future.
Thanks for choosing The Greek Casino
This was my response after recieving that above email:
No this is all incorrect!!!!!!!! If i have won 42 % of my hands then how have I lost over $10,000 dollars in the casino in less than two months!!! Please check and tell me exactly what I have lost in the casino. Excuse my language but this is utter bullshit!!!!. It looks like I will have to take my money and buisness elsewhere. If something is not done about this I will reportg this to the proper watchdog groups!!! I will also post my experience in aall the gambling related internet forums including Gamblers ****, the ##, Betters chat, ans so on. Your banners and advertisements are all posted in there and I will write daily posts about this casino thievery!!!! The house is not holding a 1.9 % advantage with me!!! Its a 90 % advantage in your favor!!!!! Please look at last nights plays from January 22 from 3:20 am - 7:30 am. I guareentee that you will find that I lost about 80 % of my hands. This is rediculous !!! A week and a half ago I lost $3500 in one night. Last night I lost $1700 !!!!!!! Something has to be done on your end. At the very least I expect to be refunded 5-10 % of my total loses at the blackjack table!!! Please respond promptly!!!
AND THIS WAS THEIR RESPONSE TODAY WITH $775 IN MY ACCT!!!! :
We appreciate your business both at The Greek Sportsbook and in The Greek
Casino.
The figures given to you by our support team is correct . The house has held
1.9% of your over all winnings in the casino.
Being an avid casino player as you so mentioned, you are aware that players
go through winning and losing streaks. It does seem therefore that you have
been experiencing a losing streak in this last month.
Based on that, I have reviewed your casino plays for the current month and
has taken the decision to refund you 10% of your losses for this month
which is $767.00
Please bear in mind that this is a one time comp only as we do not offer any
bonus or comp in the casino.
If you believe that the casino has treated you unfairly, it will be our
pleasure to disallow you from playing in The Greek Casino rather than have
you bad mouthing the casino as being rigged.
I WAS DEFINATELY SUPRISED , BUT I BELIEVE MY COMPLAINT WAS WARRENTED. THERE WERE OCCASIONS WHERE I WOULD LOSE 45 OF 50 HANDS IN A ROW, OR 25 STRAIGHT HANDS!!! I THINK THEY SAW THAT I WAS A FOOL AND KEPT REDEPOSITING INTO THE CASINO LIKE A JACKASS. AND THE TOOK ADVANTAGE. OVERALL I AM HAPPY THE GAVE ME SOME MONEY BACK, BUT AT THE SAME TIME I AM SUPRISED THAT THEY DID!!
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