I had the Phillies over 82 wins on Pinnacle.... They won their 83rd on Wednesday.
So, why not grade my wager and give me the money?
I write them and they say (Which is totally understandable):
Dear Sir,
Grading of future wagers does not occur until the season has ended. The reason for this is that the season is not yet technically official.
For example, if some cataclysmic event were to occur, the season would be cancelled and all wagers would be deemed no action.
This is standard for futures wagers in all sports and is so handled by Las Vegas casinos.
Regards,
Customer Service Department
Pinnacle Sports
Not a problem really at all, because othe sportsbooks do this. But what really ticked me off is the second the Mets clinched the NL East, my Phillies to win the Division bet was graded a loser.
When I wrote them back stating:
If this is true, then why was wager 61832765-1 marked a loser?
The season is not over, and even though the Mets clinched the division something "cataclysmic" could occur and all wagers would be deemed no action.
Their reply was:
Dear Sir,
We have forwarded your message to our Grading Department for further review.
As soon as we have any updates we will contact you back.
Regards,
Customer Service Department
Pinnacle Sports
Obviously I am nitpicking, but don't say one thing and then do another. I know they are the best book online and note that ive NEVER had a cashout or any other problem with them. But come on, I said I needed the money to place football bets, not to cashout lol.
So, why not grade my wager and give me the money?
I write them and they say (Which is totally understandable):
Dear Sir,
Grading of future wagers does not occur until the season has ended. The reason for this is that the season is not yet technically official.
For example, if some cataclysmic event were to occur, the season would be cancelled and all wagers would be deemed no action.
This is standard for futures wagers in all sports and is so handled by Las Vegas casinos.
Regards,
Customer Service Department
Pinnacle Sports
Not a problem really at all, because othe sportsbooks do this. But what really ticked me off is the second the Mets clinched the NL East, my Phillies to win the Division bet was graded a loser.
When I wrote them back stating:
If this is true, then why was wager 61832765-1 marked a loser?
The season is not over, and even though the Mets clinched the division something "cataclysmic" could occur and all wagers would be deemed no action.
Their reply was:
Dear Sir,
We have forwarded your message to our Grading Department for further review.
As soon as we have any updates we will contact you back.
Regards,
Customer Service Department
Pinnacle Sports
Obviously I am nitpicking, but don't say one thing and then do another. I know they are the best book online and note that ive NEVER had a cashout or any other problem with them. But come on, I said I needed the money to place football bets, not to cashout lol.
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