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Check the channels your Sunday Ticket games are found on if you have older receivers! I sat down to watch college football yesterday and I got a message that my receivers are older and won't be able to get the Sunday Ticket or the ESPN Gameplan because Direct TV switched systems and the receivers had to be replaced. I have 6 receivers so I can watch all of the football.
I called Direct TV and they said they set me something in the mail stating this. I never got anything pertaining to this. They said they can only replace 3 of the receivers but I had to replace the other 3!?!? The said since I was a good customer if I upgraded my package They would replace a 4th one for free. I was livid!!!! I've been a customer since 1997 and this is how they treat their "excellent customers". I fought with them but they only would replace 3 in which I had to pay the shipping on. I then had to run out and buy 3 more receivers at $70 a pop and hook them up and get it done before the college games started.
This is absolutely piss poor customer service on the part of DTV. So check your channels before Sunday. I have a feeling I am not the only one this has happened to. There will probably be alot of unhappy people next Sunday morning who never got notice from DTV who won't be able to watch the NFL games.
I called Direct TV and they said they set me something in the mail stating this. I never got anything pertaining to this. They said they can only replace 3 of the receivers but I had to replace the other 3!?!? The said since I was a good customer if I upgraded my package They would replace a 4th one for free. I was livid!!!! I've been a customer since 1997 and this is how they treat their "excellent customers". I fought with them but they only would replace 3 in which I had to pay the shipping on. I then had to run out and buy 3 more receivers at $70 a pop and hook them up and get it done before the college games started.
This is absolutely piss poor customer service on the part of DTV. So check your channels before Sunday. I have a feeling I am not the only one this has happened to. There will probably be alot of unhappy people next Sunday morning who never got notice from DTV who won't be able to watch the NFL games.
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